Terms of Service
Effective Date: 5/8/2025
Agreement between Community Storage & Properties, Ltd. and Customer
Welcome to Community Storage & Properties, Ltd. (the "Website"). This Website is provided solely to assist customers in gathering information about self-storage, determining the availability of self-storage units and related services, making reservations, and transacting business with self-storage space suppliers. By accessing or using this Website or opting in to receive SMS messages, you agree to be bound by these terms and conditions (the "Agreement"). If you do not accept these terms, please do not use this Website or messaging services. We reserve the right to modify this Agreement at any time. Continued use signifies acceptance of any updated terms.
1. Use of the Website
By using this Website, you warrant that:
- You are at least 18 years of age;
- You possess the legal authority to enter into a binding agreement;
- You will use this Website in accordance with these terms;
- All information provided by you is accurate and complete.
Failure to comply may result in restricted access or termination of service.
2. Use of Digital Call Records
Community Storage & Properties, Ltd. records incoming calls for quality assurance and service tracking. By calling our numbers, you acknowledge and consent to call recording in accordance with applicable laws.
3. Prohibited Activities
You agree not to:
- Use the Website for any unlawful purpose;
- Make false reservations;
- Scrape or copy Website content using automated means;
- Overload or interfere with Website operations;
- Circumvent security measures.
Violation of these terms may result in account suspension or legal action.
4. Supplier Rules and Restrictions
Separate terms apply to reservations made through storage suppliers. Violations may result in penalties, cancellation, or additional charges.
5. Messaging Services
Community Storage & Properties, Ltd. offers promotional and informational SMS text messaging services to customers.
By providing your phone number, you consent to receive text messages for appointment reminders, marketing, and general communication about our services.
- Message Frequency: Messages may be sent weekly or as needed. Frequency may vary.
- Message and Data Rates: Standard message and data rates may apply per your mobile carrier's terms.
- Opt-Out: Reply STOP to any message to opt out. You will receive a final confirmation message.
- Help: Reply HELP for customer support or contact us at office@communitystorage.com.
We are not liable for any message delays, errors, or charges related to your carrier or messaging service providers.
6. Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal data. By using this Website or opting into messaging services, you consent to our privacy practices.
To review our full policy, visit our Privacy Policy page.
7. Indemnification
You agree to indemnify and hold harmless Community Storage & Properties, Ltd., its affiliates, and employees from any claims or liabilities arising from your use of this Website or participation in messaging services.
8. Contact Information
For questions regarding these Terms and Conditions, please contact:
Community Storage & Properties, Ltd.
Box 151
Huntsville, OH 43324
📧 Email: office@communitystorage.com
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